View of the outdoor pool at Grand Hyatt Jakarta, Indonesia. Guests are swimming in the pool, which features thatched-roof gazebos, rock formations, and palm trees; a yellow pool float is visible in the water.

Grand HyattJakarta, IndonesiaDecember 2025

Grand Hyatt Jakarta Review

Name: Grand Hyatt Jakarta
Address: Jl. M.H. Thamrin No.Kav. 28-30, Gondangdia, Kec. Menteng, Jakarta, Daerah Khusus Ibukota Jakarta 10350, Indonesia, Jakarta, ID

By the Globalist Notes coupleStayed, photographed, and reviewed in person

Located in the heart of Bundaran HI with direct mall access and a Bali-resort-style outdoor pool, it is an ideal spot for a city getaway.

FamilyUrbanModern

Key Points from This Stay

Suite UpgradeGrand Suite with Bundaran Viewupgrade byGlobalist Benefit

Lounge Experienceaccess byGlobalist BenefitBreakfast BenefitLounge · Buffetprovided byGlobalist Benefit

ParkingCovered, Valet · IDR 5,000waived byGlobalist BenefitValet parking feeIDR 200,000waived byGlobalist Benefit

Outdoor Pool

Service notesExcellent

This Stay at a Glance

Grand Hyatt Jakarta sits right on Bundaran HI, the roundabout that serves as the city's landmark, and connects directly to the Plaza Indonesia shopping mall, which makes for about the best location you could ask for. Being in the heart of downtown, it works well for both business and sightseeing, and during the holiday season the lobby is filled with a huge tree and lavish decorations, giving you a warm, lively Southeast Asian take on Christmas.

The Globalist benefits made the stay far more enjoyable. We could use breakfast in either the club lounge or the main restaurant as we pleased, and on our last day we were upgraded to a Grand Suite with a Bundaran view, where we could take in the cityscape at our leisure. With rooms in great condition for a reasonable rate, a varied breakfast spread, and an outdoor pool that recalls a Bali resort, the overall standard of service is very high. It is one of the hotels I would most recommend to anyone visiting Jakarta.

On our final day, we stayed in a Grand Suite with Bundaran View as a Globalist benefit. The view overlooking the iconic Bundaran HI was impressive, though being in the heart of the city meant some motorcycle noise was audible at night.

A large Christmas tree stands in the center of the Grand Hyatt Jakarta lobby, flanked symmetrically by two illuminated palm trees against a marble wall, with red poinsettias placed at the base. — Two palms wrapped in lights flank the big Christmas tree in the center of the lobby, with red poinsettias below. Palms and a Christmas tree together make a very tropical holiday scene.

The hotel exterior with the GRAND HYATT logo clearly visible. Out front are the entrance connecting to the Plaza Indonesia mall and the Indonesian flag, and that direct mall link made dining and shopping easy.

Room Upgrade Experience

Room on this stayGrand Suite with Bundaran View

We spent our first two nights in a Club Access King room before being upgraded to a Grand Suite with a Bundaran View for our final night as a Globalist benefit. The suite followed the classic Grand Hyatt layout with a separate living room and bedroom; it was spacious enough to accommodate a rollaway bed while still offering plenty of room to relax or work. The window seat and cozy armchair were perfect for taking in the Jakarta city views, and the marble bathroom, with its double vanities and separate soaking tub, was very convenient. Note that due to the central location, Bundaran-view rooms can experience some traffic and motorcycle noise late into the night. If you prefer a quieter environment, rooms facing the pool are a much better choice.

Dining area of a Grand Suite at Grand Hyatt Jakarta. A long wooden dining table with four gray chairs is centered under a unique metal frame light fixture. A cushioned window seat is set against the window, with the faint Jakarta night skyline visible through the curtains. — The dining area of the Grand Suite. A metal-framed pendant hangs over the long wooden table and four chairs, and from the window seat the Jakarta night lights glow softly through the curtains.

The dining area of a Grand Suite at Grand Hyatt Jakarta, featuring a long wooden table, gray chairs, a unique pendant light, and bench-style seating by the window. — The suite's dining area seen from the side. The window bench has cushions, and after meals it was a nice place to sit and watch the night view through the curtains.

The Grand Suite with Bundaran View received as a Globalist upgrade. The suite was spacious enough to accommodate a rollaway bed while still leaving plenty of room in the separate living and sofa area.

Bathroom of a Grand Suite at Grand Hyatt Jakarta. The space features marble walls and flooring, a double vanity, and a separate soaking tub and shower area behind a glass partition. — The Grand Suite bathroom. Marble walls and floor, a double vanity, and behind the glass partition a freestanding tub and a separate shower, so two people could use it at once without getting in each other's way.

Interior of a Grand Suite at Grand Hyatt Jakarta, featuring a king bed with white linens, wood-paneled walls, soft lighting, and a dark gray armchair with a small round table by the window. — The Grand Suite at Grand Hyatt Jakarta during our 2025 Christmas stay. A cozy armchair sits by the window overlooking the Bundaran HI roundabout, a good spot to relax and take in the Jakarta skyline without leaving the room.

Marble vanity in the Grand Suite bathroom at Grand Hyatt Jakarta. The dark marble countertop features dual sinks and a magnifying mirror, with a white bathtub positioned to the right. — The dark marble vanity in the suite bathroom. Two sinks, a magnifying mirror and a white tub to the right meant two people could get ready in the morning without rushing.

Interior of the Grand Suite bathroom at Grand Hyatt Jakarta, showing marble walls and a glass-enclosed shower and toilet area. The shower features wall-mounted Balmain amenities and neatly hung towels. — The shower and toilet, separated by glass partitions. Refillable Balmain amenities are mounted on the shower wall with towels hanging nearby, so there was no fiddling with little bottles.

Dressing area inside the Grand Suite at Grand Hyatt Jakarta. A dark marble counter holds a safe and rattan basket, with a full-length mirror and hanging space for clothes nearby. — The dressing room inside the Grand Suite. A safe and rattan baskets sit on the dark marble counter, with a full-length mirror and hanging rail alongside, roomy enough to fully unpack for a long trip.

Minibar area in a Grand Hyatt Jakarta guest room, featuring a capsule coffee machine, electric kettle, two glass bottles of water, and a set of coffee cups arranged on a marble countertop. — The in-room minibar has a capsule coffee machine, an electric kettle, two glass bottles of water and a set of coffee cups neatly set on the marble top. Morning coffee and evening tea were both covered without leaving the room.

The king bed in the Club Access King Room where we spent the first two nights. The comfortable bedding helped us recover from the trip.

The desk by the window in the Club Access King Room, a good place to plan the day while looking out over central Jakarta.

We spent the first two nights in a Club Access King Room. The pool view outside the window brought the resort feel closer, and rooms on this side were noticeably quieter than the Bundaran View rooms.

Lounge Experience

AvailableAll-day snacksDessertsComplimentary alcoholBeer, Wine, Cocktails, SpiritsAfternoon teaDesserts · ExcellentHappy hourSandwiches, Salads, Hot dishes, Cheese plate, Desserts, Fruit, Pastries

The Club Lounge at Grand Hyatt Jakarta provided a highly satisfying experience for us as Globalists. The staff, both inside and outside the lounge, were attentive and friendly. With services ranging from breakfast to afternoon tea and evening cocktails, it was a great place to unwind. A unique feature of this lounge is that it includes a dedicated indoor smoking area.

The afternoon tea service runs from noon to 4:30 PM and features light refreshments like cakes and cookies. It was a wonderful time to enjoy coffee while overlooking the Jakarta skyline from the quiet lounge.

The happy hour, held from 6:00 PM to 8:00 PM, offers enough variety—including sushi, kimbap, and chicken dishes—to serve as a light dinner. We were particularly impressed by the premium alcohol selection, including Appleton Rum, Jack Daniel's, and East Indies Gin. The staff also prepared and served cocktails to our table upon request. Given the high cost of alcohol in Indonesia, the lounge access is a significant Globalist benefit.

A selection of spirits at the Grand Hyatt Jakarta lounge, featuring bottles such as Appleton Rum, Jack Daniel's whiskey, Seagram's vodka, Martini vermouth, and East Indies gin arranged on a black tray. — The spirits tray during the lounge's evening hours: Appleton rum, Jack Daniel's, Seagram's vodka, Martini vermouth and East Indies gin, enough to mix a simple cocktail yourself.

The interior of the Grand Hyatt Jakarta club lounge, featuring marble floors, modern lighting, and geometric partitions. Light beige chairs and wooden tables are neatly arranged, with mirrored ceiling accents that create a sense of spaciousness. — The club lounge with its marble floor, geometric partitions and mirrored ceiling. Beige chairs and wooden tables are neatly arranged, good for a quiet rest or a snack.

A cozy seating area by the window in a Grand Hyatt Jakarta guest room, featuring a long bench seat along the bay window, a round glass-topped table, and two chairs, with a view of Jakarta's high-rise buildings outside. — A long bench runs along the bay window in the room, with a round glass table and two chairs in front. With the city towers in view, it was a good spot to open a laptop or have a cup of tea.

Entrance to the Grand Club Lounge at Grand Hyatt Jakarta. The glass doors are located at the end of a hallway featuring dark geometric metal latticework and sophisticated lighting, with an information sign standing near the entrance. — The entrance to the Grand Club lounge. A glass door sits at the end of a corridor with dark metal lattice work and soft lighting, with a sign beside it, and we passed through daily for breakfast and evening cocktails during our suite stay.

Indonesian fried rice served in a brown ceramic pot at the Grand Hyatt Jakarta lounge, with a small sign labeled 'Indonesian Fried Rice' in front. — Indonesian fried rice served at the lounge in the evening. It came in a brown ceramic pot with an 'Indonesian Fried Rice' label, stayed warm to the end, and was enough for a simple dinner.

Breakfast Experience

This was a highlight of our stay. As Globalists, we had the flexibility to choose between the Club Lounge and the main restaurant for breakfast. From the second day on, we opted for the main restaurant due to its much wider selection. The spread was excellent, featuring local Indonesian dishes like Bakso (meatball noodle soup), fresh salads, made-to-order pancakes, Nutella croissants, and even an ice cream station for children. The made-to-order fresh vegetable salads and the strawberry banana smoothies were particularly memorable.

Two chefs in white uniforms stand behind the ice cream station at the Grand Hyatt Jakarta breakfast buffet. The glass display case contains mango, strawberry, and passion fruit sorbets, along with various cookies. — The ice cream station at the breakfast buffet. Two chefs scoop mango, strawberry and passion fruit sorbet with cookies, and our kid loved choosing, so it became the last stop every morning.

At the salad station of the breakfast buffet, a chef in gloves was snipping fresh greens with scissors on the spot. Prepared to order rather than pre-cut, it felt that much fresher.

A bowl of Bakso, an Indonesian meatball noodle soup, served at the Grand Hyatt Jakarta breakfast buffet. The soup is topped with sliced scallions, bean sprouts, fried shallots, and leafy greens. — Bakso, the Indonesian meatball noodle soup, at breakfast. Topped with scallions, bean sprouts, fried shallots and greens, the warm broth and chewy meatballs made a hearty start to the day.

Bakery section of the Grand Hyatt Jakarta breakfast buffet, featuring a large Nutella croissant on a wooden board next to a large-capacity Nutella dispenser. In the background, a chef prepares food at a station, with various breakfast items like waffles and pancakes displayed nearby. — A giant Nutella croissant and a big Nutella dispenser at the breakfast bakery corner. Behind it a chef was making waffles and pancakes to order, so this station was a hit with the kids.

A white bottle of banana strawberry smoothie, a glass, and a bowl of lemons displayed on artificial turf at the Grand Hyatt Jakarta breakfast buffet. — A bottle of banana-strawberry smoothie with a glass and a bowl of lemons, set on artificial turf. A nice light drink to go with the breakfast buffet, and easy to pour yourself from the bottle.

Pools & Facilities Experience

Outdoor pool

Despite being in the heart of the city, the outdoor pool area feels like a Bali resort, thanks to the lush tropical plants, gazebos, and landscaping. It is an ideal space for a relaxing break in the middle of the city.

The fitness center goes beyond the standard hotel gym, offering GX programs and yoga classes. It features a pleasant environment with floor-to-ceiling windows overlooking the garden, and the well-equipped shower and sauna facilities make it a great choice for active travelers.

Interior of the fitness center at Grand Hyatt Jakarta. Technogym stationary bikes and treadmills are lined up along floor-to-ceiling windows overlooking the garden and city skyline. The floor is finished with polished wood. — Technogym bikes and treadmills line the floor-to-ceiling windows in the fitness center. Running with a view of the garden and city towers kept the morning workout from getting dull.

The exterior of the Grand Hyatt Jakarta, a high-rise building in the city center, with the outdoor pool and tropical landscaping visible in the foreground. — The outdoor pool and tropical trees spread out below the hotel tower. A skyscraper and a pool in one frame, the kind of scene you expect from a city resort.

Service Impressions

Service notesExcellentService notes are still being written.

The staff were generally very friendly, and their service toward Globalist members felt natural and attentive. They provided clear, thorough explanations regarding our room upgrade and the use of the lounge and breakfast facilities, ensuring a smooth stay.

Resort Fee & Parking Check

Parking typeCovered parking, Valet parkingParking feeIDR 5,000Valet parking feeIDR 200,000No resort fee recorded for this stay

Before You Book

Grand Hyatt Jakarta is popular for local weekend staycations, so we recommend booking in advance if you are staying on a Friday or Saturday. Your choice of room view depends on your preference: the Bundaran view offers a vibrant city atmosphere but comes with potential noise, while pool-facing rooms are much quieter. For Globalists, the ability to use both the lounge and the main restaurant for breakfast adds significant value. Given the reasonable rates and high level of service, this is one of the most recommendable hotels in Jakarta.